ID Vault Customer Support

Latest Support News

  1. Important New Version of ID Vault! - We have changed ID Vault in order to make it compatible with Windows 8, as well as Internet Explorer 10 and the latest versions of Mozilla Firefox and Google Chrome. We will no longer support the older ID Vault versions, the ID Vault-branded plug-in device, the ID Vault Premier Edition, and the ID Vault Portable Edition, so customers with existing ID Vault subscriptions will need to migrate to the new version.

    Click here to upgrade to the latest version of ID Vault!

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Your satisfaction matters to us. If you have a suggestion about how we may improve our product or our support, or if you didn't find the answer to your question in our FAQs, please let us know by sending an email to feedback@idvault.comYou will not receive a response to a mail sent to this mailbox To request support, choose the "Create a Support Request" option from the ID Vault menu on your computer, or click on the "Request Support" link above to create a support account and/or create a support request.