ID Vault Customer Support

Latest Support News

  • ID Vault has been discontinued and is no longer supported.

ID Vault Removal

If you are having issues with removing ID Vault from your system, try the ID Vault Cleaner. This will remove all traces of ID Vault, including your secure vault and cannot be undone. Download ID Vault Cleaner here.

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questions and detailed solutions


Create a support request
to get help with ID Vault.

Your satisfaction matters to us. If you have a suggestion about how we may improve our product or our support, or if you didn't find the answer to your question in our FAQs, please let us know by sending an email to feedback@idvault.comYou will not receive a response to a mail sent to this mailbox To request support, choose the "Create a Support Request" option from the ID Vault menu on your computer, or click on the "Request Support" link above to create a support account and/or create a support request.